Effective Date: 1st January 2025
At Deep Jyoti Medical, we are committed to delivering your orders safely and on time. Please review our shipping policy for details on delivery timelines, charges, and other important information.
1. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
2. Shipping Timeframe
- Orders are processed and dispatched within 1-3 business days after payment confirmation.
- Estimated delivery time:
- Metro Cities: 3-5 business days
- Other Cities & Rural Areas: 5-10 business days
- Unforeseen circumstances (natural calamities, strikes, pandemics, etc.) may cause delays.
3. Shipping Charges
- Free shipping on orders above ₹999.
- A standard shipping fee of ₹50 applies to orders below ₹999.
- Express delivery (if available) may incur additional charges.
4. Order Tracking
- Once your order is dispatched, you will receive an email/SMS with a tracking number.
- Track your order on our website or through the courier provider’s website.
5. Damaged or Lost Shipments
- If you receive a damaged package, please do not accept it and contact us immediately.
- If an order is lost in transit, we will initiate a replacement or refund after verification.
6. Change of Shipping Address
- Address modifications are only possible within 24 hours of placing the order.
- Once dispatched, we cannot change the delivery address.
7. Contact Information
For any queries related to shipping, please contact us:
- Phone: 09007449644
- Email: admin@deepjyotimedical.com
Deep Jyoti Medical reserves the right to modify this policy at any time. Please review it periodically for updates.
Thank you for choosing Deep Jyoti Medical!