Effective Date: 1st January 2025

Welcome to Deep Jyoti Medical. By accessing and using our website, you agree to abide by the following terms and conditions. Please read them carefully.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental guidance.
• We reserve the right to modify these terms at any time, and your continued use constitutes acceptance of such modifications.

2. Product Information

• We strive to provide accurate product descriptions and pricing; however, errors may occur. We reserve the right to correct inaccuracies and cancel orders if necessary.
• All Ayurvedic products should be used as per the guidance of a healthcare professional.

3. Orders and Payments

• Orders are confirmed only upon successful payment.
• We accept credit/debit cards, UPI, and net banking for transactions.
• We reserve the right to cancel or refuse any order due to fraud suspicion, pricing errors, or stock unavailability.

4. Shipping and Delivery

• Orders are dispatched within 1-3 business days after payment confirmation.
• Shipping charges and estimated delivery times are detailed in our Shipping Policy.

5. Returns and Refunds

• Returns and refunds are subject to our Refund and Return Policy.
• Products must be returned in their original condition within 7 days of delivery.

6. Intellectual Property

• All content, including images, logos, and text, on our website is the intellectual property of Deep Jyoti Medical and may not be used without permission.

7. User Responsibilities

• Users shall not engage in fraudulent activities, spamming, or any actions that may disrupt website functionality.
• Violation of these terms may result in legal action or access restriction.

8. Limitation of Liability

• Deep Jyoti Medical is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.

9. Governing Law

• These terms are governed by the laws of India, and any disputes shall be resolved in the courts of Kolkata, West Bengal.

10. Contact Information

For any queries regarding these terms, please contact us:

• Phone: 09007449644
• Email: admin@deepjyotimedical.com

Thank you for choosing Deep Jyoti Medical!